General Enquiries:

If you have any questions, you can drop us a line here:



Please keep in mind that there is no point contacting us if you are trying to sell something, as we ignore all such emails.

You may wish to check our FAQs before getting in touch.

If you’re a customer looking for general information about purchasing letters from us, you could visit our online shop’s Terms and Conditions.

You may also find the following useful:

If you’re a social networker, you can also keep up with us on Facebook and Twitter.  We don’t always have someone available to check these sites for messages though, so the best way to contact us is to email.

During the winter months we get a lot of queries about our Father Christmas letters and the person who creates them.  If you are for more information about the writer/illustrator of our letters, you can find her website here:

Free notes letters certificates & more!